Common AI Privacy Policy
Last updated 22 Oct, 2024

This privacy notice for Common AI Pte. Ltd. (referred to as "Common AI," "we," "us," or "our") describes how we collect, use, store, and share ("process") your information when you access our platform or services ("Services"), such as when you:

  • Visit our website at https://common-ai.io/ or any other website linked to this privacy notice
  • Engage with us in other ways, such as during sales, marketing, or events

If you have any questions or concerns about our practices, please reach out to us at contact@common-ai.io.

Summary of Key Points

This summary provides the key highlights of our privacy policy. For more detailed information, please refer to each respective section.

  • What Personal Information Do We Collect? We may collect personal information when you use our Services, depending on how you interact with our platform. Learn more about the types of information we collect.
  • Do We Process Sensitive Personal Information? We do not process sensitive personal information.
  • Do We Receive Information from Third Parties? We do not receive any personal information from third parties.
  • How Do We Process Your Information? We use your information to provide, enhance, and maintain our Services, communicate with you, ensure security and fraud prevention, and comply with legal requirements. Learn more about how we process your information.
  • With Whom Do We Share Personal Information? We may share information with specific third parties and in certain situations. Learn more about when and with whom we share your information.
  • How Do We Keep Your Information Safe? We implement technical and organizational measures to protect your information, though we cannot guarantee complete security. Learn more about our safety measures.
  • What Are Your Rights? Depending on your location, you may have certain privacy rights. Learn more about your rights and how to exercise them.

Table of Contents

  1. What Information Do We Collect?
  2. How Do We Process Your Information?
  3. What Legal Bases Do We Rely On to Process Your Information?
  4. When and With Whom Do We Share Your Personal Information?
  5. What Is Our Stance on Third-Party Websites?
  6. How Do We Handle Your Social Logins?
  7. How Long Do We Keep Your Information?
  8. How Do We Keep Your Information Safe?
  9. Do We Collect Information from Minors?
  10. What Are Your Privacy Rights?
  11. Controls for Do-Not-Track Features
  12. Updates to This Policy
  13. How to Contact Us
  14. How to Review, Update, or Delete Your Data

 

1. What Information Do We Collect?

Personal Information Provided by You

We collect personal information that you provide when you register on our Services, request information about our platform, engage in our activities, or contact us. This may include:

  • Names
  • Email addresses

All information you provide must be true, complete, and accurate, and you are responsible for notifying us of any changes.

Information Automatically Collected

We collect certain information automatically when you visit or navigate our platform. This may include:

  • IP address
  • Browser and device characteristics
  • Operating system and language preferences
  • Usage patterns (e.g., how you use the Services)

2. How Do We Process Your Information?

We process your information to:

  • Facilitate account creation and authentication
  • Improve, maintain, and manage the Services
  • Communicate with you and respond to inquiries
  • Protect the security of our Services and users
  • Comply with legal obligations

3. What Legal Bases Do We Rely On to Process Your Information?

We process your personal information under the following legal bases:

  • Consent: If you have given us explicit consent for specific purposes.
  • Legal Obligations: To comply with legal requirements.
  • Legitimate Interests: To fulfill our business needs, such as enhancing our Services or protecting users' security.

4. When and With Whom Do We Share Your Personal Information?

We may share your personal information:

  • With service providers: To help manage and deliver our Services.
  • During business transfers: If we undergo a merger, acquisition, or asset sale.

We do not sell your personal information to third parties.

5. What Is Our Stance on Third-Party Websites?

Our platform may link to third-party websites, which are not governed by this policy. We do not assume responsibility for third-party privacy practices.

6. How Do We Handle Your Social Logins?

If you register or log in using social media accounts, we may access basic profile information from the social media provider.

7. How Long Do We Keep Your Information?

We retain your personal information as long as it is necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

8. How Do We Keep Your Information Safe?

We employ technical and organizational measures to protect your information, though no electronic transmission is 100% secure.

9. Do We Collect Information from Minors?

Our Services are not intended for children under 18, and we do not knowingly collect data from minors. If you become aware of such data, please contact us to remove it.

10. What Are Your Privacy Rights?

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information
  • Restrict or object to certain processing activities
  • Withdraw consent where processing is based on consent

11. Controls for Do-Not-Track Features

We currently do not respond to DNT signals.

12. Updates to This Policy

We may update this privacy notice periodically. The updated version will be accessible through our Services.

13. How to Contact Us

If you have questions or concerns about this policy, please contact us at contact@common-ai.io.

14. How to Review, Update, or Delete Your Data

You can request to access, update, or delete your personal information by contacting us directly or through your account settings.